Request Medical Records

Your patient medical records are strictly monitored as a confidential document. It is a complete record of your care and treatment, and it is maintained in Houston Healthcare’s Health Information Management department. The contents of the patient's medical record can only be released by the patient’s written authorization. A charge will be collected to cover the cost of the medical records and processing.

Copies of patient medical records are available to patients for follow-up care at no charge. For all other medical record requests, a fee will be charged to cover the cost of copying the file.

Department Hours are: Monday thru Friday, 8:00am - 4:30pm
(Holiday hours may be different from normal hours)

Requesting Electronic Medical Record Information

You can request your health information and/or discharge instructions in an electronic format. Electronic copies of patient medical record information from any of our facilities can be obtained in the Health Information Management (Medical Records) office at the Houston Healthcare – Warner Robins campus.

How to Contact Us To Request Your Medical Records

By Phone: (478) 542-7748 or (478) 542-7775 or (478) 975-5319; or
By Email: ROI@hhc.org
You will be sent an electronic authorization to complete that will allow your records to be sent electronically via Sharefile.
Or download the form below, complete and sign, and email to ROI@hhc.org:
Authorization For Use/Disclosure of Protected Health Information

You may also request an amendment to your Medical Record.

To request an amendment to your medical record, please download the following form, complete and sign, and email to ROI@hhc.org:
Request For Amendment of Health Information