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Patient Experience’s Star Awards

Houston Healthcare’s Patient Experience Committee works on improving patient satisfaction scores by encouraging staff to be the best they can be – every patient, every time. At a monthly Directors Meeting at the Cary W. Martin Conference Center, the Houston Healthcare management team comes together to celebrate our staff through a staff recognition program – The Patient Experience Star Awards – based on monthly patient satisfaction scoring received by the organization.

Patient feedback scores help our clinical depts compete to achieve the right to display the Patient Experience’s Shining Star and/or Rising Star Awards within their departments for the month.

The clinical departments are as follows:

  • Inpatient
  • Emergency
  • Outpatient Service
  • Outpatient Surgery
  • Rehab Service
  • Med-Stop

The clinical department awarded the Inpatient Shining Star award then turns around and nominates their choice for the Support Star Award - the non-clinical department that assisted the clinical awardee the most during the month they earned their nomination.

Congratulations to all the winners*!
*Not all recipients may be pictured.

Award galleries reflect: Fourth Quarter 2023

Award Galleries