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Houston Healthcare
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  • Houston Heart Institute
  • Med-Stops

 

For Patients

Patient Rights

Notice of Nondiscrimination

Houston Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Houston Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Houston Healthcare:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

 

If you need these services, contact the Director of Corporate Compliance/Privacy Officer.

If you believe that Houston Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:


Director of Corporate Compliance/Privacy Officer
1601 Watson Boulevard
Warner Robins, Georgia 31093
Phone: 478-922-4281
Fax: 478-542-7955

 

You can file a grievance in person, by mail, or fax. If you need help filing a grievance, the Director of Corporate Compliance/Privacy Officer is available to help you.

You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services, Office for Civil Rights through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

ATTENTION:  Language assistance services, free of charge, are available to you. 
Call 478-975-5662
.

Spanish German Arabic
Korean Hindi Russian
Vietnamese Kru/Ibo/Yoruba Amharic
French Gujarati Tagalog
Chinese French Creole Portuguese

 

 

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 478-975-5662.

 

Korean: 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  478-975-5662 번으로 전화해 주십시오.

 

Vietnamese: CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 478-975-5662.

 

French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 478-975-5662.

 

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 478-975-5662。

 

German: ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 478-975-5662.

 

Hindi: ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 478-975-5662 पर कॉल करें।

 

Kru/Ibo/Yoruba: AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi 478-975-5662.

 

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  478-975-5662.

 

French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 478-975-5662.

 

Arabic: ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 478-975-5662

 

Russian: ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 478-975-5662.

 

Amharic: ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 478-975-5662.

 

Tagalog: PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 478-975-5662.

 

Portuguese: ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 478-975-5662.

Houston Medical Center
1601 Watson Boulevard
Warner Robins, Georgia 31093
Telephone: (478) 922-4281

 

Wi-Fi Houston Healthcare provides wireless internet accessability for our patients and visitors throughout the facilities

Perry Hospital
1120 Morningside Drive
Perry, Georgia 31069
Telephone: (478) 987-3600

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