Compliance
Houston Healthcare strives to provide the best healthcare and ensure the safety of the patients whom we serve. We encourage patients and/or family members with questions or concerns regarding patient care or safety to please speak with a nurse. A patient representative is also available to talk with patients and their families about any concerns while in the hospital. Below is a list of additional resources available to our patients and families:
Houston Medical Center
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Patient Representative
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(478) 542-7841
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Nursing Administration
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(478) 542-7730
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Administration
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(478) 542-7740
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Perry Hospital
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Patient Representative
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(478) 218-1626
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Nursing Administration
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(478) 218-1892
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Administration
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(478) 218-1627
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Houston Healthcare’s Corporate Compliance Hotline
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(866) 418-4839
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Corporate Compliance/HIPAA
Privacy Officer
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(478) 322-5156
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To report any concerns or register complaints that cannot be resolved through the hospital, please contact the Office of Quality Monitoring at The Joint Commission by calling 1-800-994-6610 or emailing complaint@jointcommission.org.
In addition, concerns or complaints can be reported to The Office of State Regulatory Services, Healthcare Section by calling (404) 657-5726 or 5728 or writing to:
Office of State Regulatory Services
Healthcare Section
2 Peachtree Street NE
33rd Floor
Atlanta, Georgia 30303